Shipping & returns

Clear policies, no fine-print fog.

Everything customers need before they place an order: processing windows, delivery estimates, returns, exchanges, and damaged parcel support.

Shipping

Orders process within 1-2 business days. Standard delivery typically arrives within 3-5 business days after dispatch.

Complimentary standard shipping is available on orders over $75 before taxes and discounts.

Unopened products may be returned within 30 days. Opened cosmetics cannot be returned for hygiene and safety reasons.

If your order arrives damaged, contact support within 72 hours with photos of the packaging and product.